Q: What do you charge for labor? A: We do not charge labor by the hour. We offer affordable flat rate pricing.   Q: Do you sell, buy or trade appliances? A: No, we do in-home repairs only.  Q: Do you sell parts? A: No, we do not sell parts. Q: Do you offer emergency service? A: Yes, we are available 24 hours a day, 7 days a week.  Q: My refrigerator is not cooling. What could it be? A: Refrigerators are very hard to diagnose because just about every component in the unit deals with the cooling system. Therefore, the unit would have to be looked at by a technician.