“My wife noticed that our GE side-by-side refrigerator had stopped cooling when we returned from the grocery on Saturday evening. After a very unsatisfactory call to Sears on Sunday morning, my wife found “All Area Appliance Service” in the phone book. I called around 9:20 AM and Eric arrived around 01:00 PM. He had the problem diagnosed in only a few moments and even logically explained to us what had gone wrong. Eric tested to verify that his diagnosis was correct and replaced the failed part. Then he took the time to thaw the iced over freezer coils with his heat gun to assure he had the problem solved. We are very pleased with Eric’s straightforward manor and rapid efficiency. I will never call or even shop at Sears again and made sure I got extra business cards from Eric to hand out to friends and relatives.”